The Omni-Channel Technologies Investors are Betting On
At the Citi/Bain Capital Ventures Advanced Retail Technology Conference last week (or as we commonly call it, Deborah Weinswig and Scott Friend’s event), I had the chance to view the near-future of...
View ArticleIBM Smarter Commerce & DemandTec Come Into Focus
IBM’s Dec’11 acquisition of DemandTec might have seemed like a bit of a head-scratcher at first. For starts, although the Silicon-Valley-startup-turned–public-company touts its applicability across...
View ArticleUS vs. EU Round 4: Cross-Channel Inventory Optimization
It’s time to get back to my occasional series on the differences that I see between the evolution in omni-channel in the US vs. the evolution in Europe. In the series I identified six: differences in...
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People Don’t Change at the Pace of Moore’s Law
I have to give Paula credit for planting the seed of this notion. It came about during a discussion at SAP’s Analyst Base Camp last week (which Brian is reporting on). Paula and I were discussing the...
View ArticleOmni-Channel Architecture Part 1
Last week I attended the RIS News Cross-Channel Executive Summit. From what I heard from attendees, while the event may not be ultimately categorized as the most inspirational version, that reflects...
View ArticleOmni-Channel Architecture Part 2
A couple of weeks ago, I wrote about Omni-Channel architecture, as presented by Anoop Kulshreshtha of Vitamin Shoppe, along with my own thoughts on the topic. He had more elements of an omni-channel...
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Sneak Peek at our Brand New eCommerce Report
Our annual eCommrce report doesn’t release until later this week, but the data this year is really interesting. Normally, we get a lot of mom-and-pop pure-play online retailers to respond, but this...
View ArticleOmni-Channel Architecture Part 3
I’ve been writing for the last couple of weeks about Omni-Channel architecture (part 1 and part 2), as presented by Anoop Kulshreshtha of Vitamin Shoppe, along with my own thoughts on the topic. This...
View ArticleFrom Channel-based to ‘Playlist’ Retail
I bet you’ve been in at least one conversation – if not many more – that has started from this question: “What’s the difference between multi-, cross-, and omni-channel, and which term am I supposed to...
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Cross-channel, Omni-channel, Any-channel: Maybe It’s Time to Let Them Go
Bridge crossing (Photo credit: @Doug88888) As many of you know, I’ve started a little side gig blogging for Forbes.com. This has proven just a little challenging, as I have to adjust my writing style...
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